Understand our Clients
Ensure everything we produce is outstanding
React with speed and precision
Continually push the boundaries
Be prepared for every eventuality
Complete our projects on time, on budget and to an impeccable standard that exceeds our Clients’ expectations
Employ the most talented people
Foster a ‘whatever it takes’ attitude
Promote from within
Encourage teamwork and respect
Manage and address conflict
How can we make it better?
Why is it like that?
What would make it outstanding?
What is the right thing to do?
Look for opportunities in every situation
What would the Client really love?
Look after our team members in times of crisis
Look after people in our community who have major challenges to overcome
Decide if not us / me then who?
Identify mistakes, learn and move on
Take responsibility for situations even if they are not of our making
Make decisions and move forward
Set the standard that everyone else can look up to
Lead and not follow
Show appreciation for good performance
Always be prepared to give honest feedback
Always accept graciously other peoples’ honest feedback
Be excited about what we are achieving
Bring high energy into the office
Encourage a ‘whatever it takes attitude’
Treat our Clients with upmost respect
Connect on a personal level
Ensure they enjoy the ‘Maris Experience’
Support our Client’s worthy causes
Never take our Clients for granted
Become a trusted advisor to our Clients